Grow better with the right plan

CRM for Zendesk Pricing

Free

Made to help you set up the sales process and get it organized

Free No credit card required
Get free CRM
Control your pipelines
  • Custom pipeline and its stages
  • 2 custom fields
  • Forecast view
  • Detailed deal view
Focus on your customers
  • Customer list
Track agent’s performance
  • Sales Reports
  • Lost reasons report



Pro

Perfect for scaling your team management and performance to hit more targets $9 Per agent per month
Try free CRM

Everything in Free, plus:

Break the limits
  • Unlimited access to pipelines and stages
  • Unlimited custom fields
Control the communication
  • Detailed customer view
Concentrate on teams’ performance
  • Leaderboard
  • Sales performance
  • Deal forecast
  • Funnel

All plans include

GDPR-compliance

Chat and email professional support

Open API Coming soon

Add-ons as a sales booster

Setting up a subscription for Zendesk CRM your get not only the basic features but a number of handy add-ons. Don’t hesitate to install one as they will help you sell more and better, plus, keep up with up-to-date requirements.

Email tracking
$2 per agent per month

With Email Tracking app, you will easily keep in sight the time your customers opened the issues and sort the seen tickets from the unseen. Then, just sit back and analyze the data you got. Let the data help you understand when the customer responds to email and when not to know what you should improve first.

Install Email tracking for Zendesk

GDPR and CCPA Compliance
$50 per company per month

Businesses should maintain the privacy rights of both customers from Europe and the United States. Use this app to anonymize your client’s data on their request, but keep the info necessary for reports at the same time. By the way, you can also edit customer data in bulk or separately, and delete these records permanently, if needed.

Install GDPR and CPPA for Zendesk

Video Reply
$9 per agent per month

Humans are visual creatures, so it’s much better to explain something to your customers using video recording. Easily record video responses, capture the screen to show the necessary steps customers should take, and create video tutorials. Your customers want the information presented in the best forms, so make it happen!

Install Video Reply for Zendesk

Frequently Asked Questions

Can I try different plans on my trial?

Yes, you can upgrade for free when your trial has started to test out all the plans.

Can I have more than one seat during the trial?

Yes, all of your users from Zendesk Support will be available to use the Zendesk CRM app.

Are there any limits to upgrading and downgrading between plans?

You can move between plans without complications. The switch between the two plans is also not limited to any part of the billing cycle. When you’re downgrading, the extra costs will remain as credit.

Exclusive Zendesk CRM for you

Connect CRM to any Zendesk product and enjoy your seamless and outstanding integration.

Bring your sales to the new level

Perfectly run sales and deals

Clear and seamless system for sales pipeline and deal management. With CRM for Zendesk, you have the best features on deck.

Send emails right away

There are no additional email settings required. Just connect your Zendesk Support account and start using Zendesk CRM.

Organize omnichannel sales

The whole multitude of support channels you use on Zendesk will be accessible via Zendesk CRM.

Forecast and plan sales strategy

Use our forecasting reports to predict the efficiency of your sales pipeline. Then, analyze the data you get to plan a successful strategy.

Track all communications

Get the full visibility of your workflow with calls, emails, and all contacts history tracking. View the results to take control of the sales and deals schedule in no time.

Get precise insights and reports

Dig deep into your business metrics you can easily customize according to your needs. After you get your reports, you can easily analyze and compare them with the performance goals you set.

There’s much more Zendesk CRM can do. Get to know all the features better.

Overview all features

Most powerful toolset for your pipeline management

Zendesk CRM will perfectly adjust to the way you sell in real life.