Grow better with the right plan
CRM for Zendesk Pricing
Control your pipelines
- Custom pipeline and its stages
- 2 custom fields
- Forecast view
- Detailed deal view
Focus on your customers
- Customer list
Track agent’s performance
- Sales Reports
- Lost reasons report
Everything in Free, plus:
Break the limits
- Unlimited access to pipelines and stages
- Unlimited custom fields
Control the communication
- Detailed customer view
Concentrate on teams’ performance
- Sales performance
- Deal forecast
All plans include
Chat and email professional support
Open API Coming soon
Add-ons as a sales booster
Setting up a subscription for Zendesk CRM your get not only the basic features but a number of handy add-ons. Don’t hesitate to install one as they will help you sell more and better, plus, keep up with up-to-date requirements.
$2 per agent per month
With Email Tracking app, you will easily keep in sight the time your customers opened the issues and sort the seen tickets from the unseen. Then, just sit back and analyze the data you got. Let the data help you understand when the customer responds to email and when not to know what you should improve first.Install Email tracking for Zendesk
GDPR and CCPA Compliance
$50 per company per month
Businesses should maintain the privacy rights of both customers from Europe and the United States. Use this app to anonymize your client’s data on their request, but keep the info necessary for reports at the same time. By the way, you can also edit customer data in bulk or separately, and delete these records permanently, if needed.Install GDPR and CPPA for Zendesk
$9 per agent per month
Humans are visual creatures, so it’s much better to explain something to your customers using video recording. Easily record video responses, capture the screen to show the necessary steps customers should take, and create video tutorials. Your customers want the information presented in the best forms, so make it happen!Install Video Reply for Zendesk
Frequently Asked Questions
Can I try different plans on my trial?
Yes, you can upgrade for free when your trial has started to test out all the plans.
Can I have more than one seat during the trial?
Yes, all of your users from Zendesk Support will be available to use the Zendesk CRM app.
Are there any limits to upgrading and downgrading between plans?
You can move between plans without complications. The switch between the two plans is also not limited to any part of the billing cycle. When you’re downgrading, the extra costs will remain as credit.
Exclusive Zendesk CRM for you
Connect CRM to any Zendesk product and enjoy your seamless and outstanding integration.
Bring your sales to the new level
Dig deep into your business metrics you can easily customize according to your needs. After you get your reports, you can easily analyze and compare them with the performance goals you set.
Most powerful toolset for your pipeline management
Zendesk CRM will perfectly adjust to the way you sell in real life.